1.0 OUR CORE BELIEFS REGARDING USER PRIVACY
- User privacy and data protection are human rights
- We have a duty of care to the people within our data
- Data is a liability, and it should only be collected and processed when absolutely necessary
- We loathe spam as much as you do!
- We will never sell, rent or otherwise distribute or make public your personal information.
2.0 RELEVANT LEGISLATION
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
- Lov om behandling av personopplysninger (personopplysningsloven)
This site’s compliance with the above legislation, all of which are stringent, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.
3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
Like most websites, this site, Famlab Bokhandel uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
In addition to Google Analytics, this website may collect* information (held in the public domain) for retargeting via Facebook Pixel. Facebook uses technologies, such as cookies, to customize content and advertising, and analyze traffic to the site for retargeting purposes.
Disabling cookies on your internet browser will stop Facebook from tracking any part of your visit to pages within this website.
3.2 Checkout page
If you buy books at our website, your First Name, Last Name, Company name, Street Address, Postcode, Location, the Phone number will be stored at our server, at our website’s own database. Our website has SSL Protection, and it’s hosted by WpEngine.
Your First Name, Last Name, Company name, Street Address, Postcode, Location, the Phone number will remain within our Bokhandel Famlab database for as long as we continue processing your order, for sales analytics or until you specifically request removal from our database by requesting removal at this page.
Also, copy of your order details as Your First Name, Last Name, Company name, Street Address, Postcode, Location, the Phone number will send to Pedagogisk forum/Manglerud bøker (see section 8.0 Data Controller) database for as long as they continue processing the order, and for shipping your books.
You can make a request to remove, update your personal data at this page, or you can send us an email. When requesting removal via email, please send your email to us using the email account from which you bought books.
4.0 HOW WE STORE YOUR PERSONAL INFORMATION
6.0 OUR THIRD PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen, and all of them comply with the legislation set out in section 2.0. All 4 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.
7.0 DATA BREACHES
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
7.1 CHANGING INFORMATION
8.0 DATA CONTROLLER
Your personal data is controlled by Positive Spiraler AS, which owns Famlab Norge, Foreldrekompetanse.no, and Oppmerksombevegelse.no.
The data controller of this website is:
Positive Spiraler AS, company number: 999544223
Whose registered office is Konventveien 5, 0377 Oslo.
As we wrote in Section 3.2 we send a copy of your order data to another company to ship your books to your address.
Pedagogisk forum/Manglerud bøker, company number: 976 047 338
Whose registered office is Postboks 9266 Grønland, 0135 Oslo
9.0 DATA PROTECTION OFFICER
Mr. Hans Holter Solhjell
Director, Positive Spiraler AS.
Telephone: 413 186 27